Terms of Use

Effective date: 28 October 2026

These terms, together with Apple's Standard Licensed Application End User License Agreement (EULA), govern your use of ScanQ. If these terms and the Apple EULA conflict, the Apple EULA prevails for matters it covers. Nothing in these terms limits rights you have under mandatory consumer protection law in your country.

1. Who provides ScanQ

ScanQ is provided by Emre Keskin, an individual developer based in Türkiye ("we", "us"). Contact: plustekno1@gmail.com. By downloading or using ScanQ you agree to these terms. If you do not agree, do not use the app.

2. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use ScanQ on Apple devices you own or control, as permitted by the App Store Usage Rules. You may not copy, modify, reverse engineer (except where the law allows it), resell, rent or distribute the app, or use it to build a competing product.

3. Your documents and your responsibility

• You keep all rights to the documents you scan, import, create and edit. We do not receive them and claim no rights in them.
• Your documents are stored on your device. You are responsible for keeping copies of important documents, for example with ScanQ's backup export, your device backup or Files. Deleting the app, resetting your device or deleting documents can remove them permanently, and we cannot recover them.
• Only scan, copy, convert, sign or share documents you have the right to use. Copying identity documents, banknotes, official papers or other people's documents may be restricted by law in your country; you are responsible for using ScanQ lawfully.
• Signatures you add with ScanQ are images of your handwritten signature. They are not qualified or advanced electronic signatures (for example under eIDAS or Turkish Electronic Signature Law No. 5070), and their legal effect depends on the law and the recipient.
• If you protect a PDF with a password, keep the password safe. We cannot recover it or open the file for you.

4. Results may not be perfect

• Text recognition (OCR), automatic edge detection, smart names, document categories, amounts and dates read from receipts and invoices, AI summaries and answers, file conversions and compression are produced automatically and may contain mistakes or omissions. Check important results against the original before you rely on them.
• Converting between formats (for example Word, Excel, PowerPoint or HTML to PDF, or PDF to Word, images or text) may change layout, fonts or formatting, and some content (such as macros, scripts, embedded media or remote images) is not converted.
• e-Invoice (e-Fatura / UBL) and XML to PDF: the PDF is a visual representation of the XML file created on your device. It is not an official copy, and the original XML file remains the legal record. ScanQ does not check signatures or validate invoices with the tax authority.
• The AI assistant is available only on devices that support Apple Intelligence and uses Apple's on-device models. Its answers can be incomplete or wrong; it is not legal, financial, medical or other professional advice.

5. Free version and ScanQ Pro

• Without a subscription you can scan, import, view, organize and search your documents without limits. Actions that produce an output, such as sharing, exporting, converting, using PDF tools, copying recognized text or using the AI assistant, include 3 free actions in total; after that they require ScanQ Pro. Creating and restoring backups is always free. The purchase screen shows what ScanQ Pro includes. Features may change in future versions.
• ScanQ Pro is available as an auto-renewable weekly or monthly subscription. Eligible new subscribers of the weekly plan may receive a 7-day free trial as an introductory offer. The price is shown in the app before purchase and in the App Store in your local currency, including any applicable taxes.
• Payment is charged to your Apple Account at confirmation of purchase or, with a free trial, when the trial ends. The subscription renews automatically at the same price for the same period unless cancelled at least 24 hours before the end of the current period or trial. Your account is charged for renewal within 24 hours before the end of the current period.
• You can cancel your subscription in iPhone Settings › Apple Account › Subscriptions. Cancelling stops future renewals; access continues until the end of the paid period. Any unused part of a free trial is forfeited when you buy a subscription.
• All payments are processed by Apple. Refunds are handled by Apple under its policies at reportaproblem.apple.com; we cannot issue refunds directly. If your country's law gives you a right of withdrawal for digital content, you agree that the service starts immediately and, where the law allows, that this right ends once the subscription begins; this does not affect Apple's refund policies or your statutory rights.
• If a price increases, Apple will notify you and, where required, ask for your consent before the new price applies.

6. Acceptable use

Use ScanQ only for lawful purposes. Do not use it to forge, alter or misrepresent documents, signatures or invoices, to infringe anyone's rights, or to process documents you are not allowed to process. Do not attempt to circumvent purchase limits or tamper with the app.

7. Privacy

Our Privacy Policy explains how ScanQ processes your documents on your device and your rights under data protection laws such as GDPR, KVKK, CCPA/CPRA and LGPD.

8. Intellectual property

ScanQ, its design, illustrations, text, icons and code are owned by us or our licensors. Apple, iPhone, iPad, Face ID, Touch ID, Apple Intelligence and the App Store are trademarks of Apple Inc. Microsoft Word, Excel and PowerPoint are trademarks of Microsoft Corporation. Other names belong to their owners and are used only to describe file compatibility.

9. Availability and changes

We may update, change or discontinue features, and may stop offering the app. We aim to keep features you paid for available for your active subscription period. Updates may be required to keep using the app. We may change these terms; we will post the new version here with a new effective date and, for material changes, notify you in the app or the release notes. Continuing to use the app after that means you accept the changes; if you do not agree, stop using the app and cancel your subscription.

10. Disclaimer

To the extent permitted by law, ScanQ is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted operation, or the accuracy of any recognized text, conversion or AI result. Some jurisdictions do not allow these exclusions; in that case they apply only to the extent permitted, and your statutory rights (for example the legal guarantee of conformity in the EU, UK and Türkiye, or the Australian Consumer Law guarantees) are not affected.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, for loss of data, documents or profits, or for decisions made on the basis of ScanQ results, arising from your use of or inability to use ScanQ. Our total liability for any claim is limited to the amount you paid for ScanQ Pro in the 12 months before the claim. These limits do not apply to liability that cannot be limited by law, such as liability for intent or gross negligence, for death or personal injury caused by negligence, or under mandatory consumer protection law.

12. Termination

You may stop using ScanQ at any time by deleting it and cancelling your subscription. We may suspend or end your licence if you materially breach these terms. Sections 3, 4, 10, 11, 13 and 14 survive termination.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. Disputes are subject to the courts and enforcement offices of Istanbul (Central), without prejudice to mandatory rules that give consumers the right to sue in, or apply the law of, their country of residence. Consumers in Türkiye may also apply to Consumer Arbitration Committees and consumer courts within the limits set by law. EU consumers may also use the European Commission's online dispute resolution resources. We would always prefer to resolve issues directly: please contact us first.

14. Apple

These terms are between you and us, not Apple. Apple is not responsible for ScanQ or its content, has no obligation to provide maintenance or support, and is not responsible for any claims relating to the app (including product liability, legal compliance or intellectual property claims). If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. Government embargo or listed on any U.S. Government list of prohibited or restricted parties.

15. General

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these terms. These terms, the Apple EULA and the Privacy Policy are the entire agreement between you and us about ScanQ.

16. Contact

Emre Keskin, ScanQ · plustekno1@gmail.com